Media Releases

UBCM Resolution Highlights Path Forward For Ailing 9-1-1 System – But Action Is Required From Elected Leaders

Vancouver, BC – When the UBCM Convention takes place next week, delegates from across the province will consider a …

CUPE 8911 CALLS FOR PROVINCIAL STANDARDS FOR PROVINCE’S 9-1-1 SYSTEM

Vancouver, BC – On the occasion of Emergency Services Dispatchers and 911 Awareness Week, the union representing …

Budget 2023 Makes Critical Investment In Next Generation 9-1-1 Services

Vancouver, BC – The union representing E-Comm’s 9-1-1 dispatch operators in British Columbia say a Budget 2023 …

Temporary Measures Intended to Address Gridlock In 9-1-1 System Must Be Permanent to Stabilize System

Vancouver, BC – Temporary compensation and psychological supports for employees must be extended and ultimately become …

Open Letter: E-Comm 9-1-1 – Fixing a Broken Service

As British Columbians, we all rely on certain core services being available at the most critical moments of our lives. …

E-Comm Dispatchers Alerted to Forced Overtime as Critical Staff Shortages Loom for Canada Day Weekend

Vancouver, BC – As the Canada Day long weekend approaches, British Columbia’s 9-1-1 emergency dispatch operators …

British Columbians need a fully funded 9-1-1 service now

VANCOUVER—The COVID-19 pandemic and recent extreme weather events have highlighted more than ever the need for …

9-1-1 Operators ‘stunned’ by E-Comm decision to abandon callers

9-1-1 Operators ‘stunned’ by E-Comm decision to abandon callers December 1, 2021  Vancouver, BC: Stunned is the …

9-1-1 System at Risk of Catastrophic Failure Without Immediate Funding Relief from Local Governments

British Columbia’s 9-1-1 emergency dispatch system needs an immediate infusion of funding support from local …

Municipalities need to answer the emergency call for more 911 funding

For some time now, there simply have not been enough 9-1-1 operators in the system to deal with any significant surge in …

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