Media Releases

UBCM Resolution Highlights Path Forward For Ailing 9-1-1 System – But Action Is Required From Elected Leaders

Vancouver, BC – When the UBCM Convention takes place next week, delegates from across the province will consider a ...

CUPE 8911 CALLS FOR PROVINCIAL STANDARDS FOR PROVINCE’S 9-1-1 SYSTEM

Vancouver, BC – On the occasion of Emergency Services Dispatchers and 911 Awareness Week, the union representing ...

Budget 2023 Makes Critical Investment In Next Generation 9-1-1 Services

Vancouver, BC - The union representing E-Comm’s 9-1-1 dispatch operators in British Columbia say a Budget 2023 ...

Temporary Measures Intended to Address Gridlock In 9-1-1 System Must Be Permanent to Stabilize System

Vancouver, BC – Temporary compensation and psychological supports for employees must be extended and ultimately become ...

Open Letter: E-Comm 9-1-1 – Fixing a Broken Service

As British Columbians, we all rely on certain core services being available at the most critical moments of our lives. ...

E-Comm Dispatchers Alerted to Forced Overtime as Critical Staff Shortages Loom for Canada Day Weekend

Vancouver, BC – As the Canada Day long weekend approaches, British Columbia’s 9-1-1 emergency dispatch operators ...

British Columbians need a fully funded 9-1-1 service now

VANCOUVER—The COVID-19 pandemic and recent extreme weather events have highlighted more than ever the need for ...

9-1-1 Operators ‘stunned’ by E-Comm decision to abandon callers

9-1-1 Operators ‘stunned’ by E-Comm decision to abandon callers December 1, 2021  Vancouver, BC: Stunned is the ...

9-1-1 System at Risk of Catastrophic Failure Without Immediate Funding Relief from Local Governments

British Columbia’s 9-1-1 emergency dispatch system needs an immediate infusion of funding support from local ...

Municipalities need to answer the emergency call for more 911 funding

For some time now, there simply have not been enough 9-1-1 operators in the system to deal with any significant surge in ...

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