More than twenty years after being brought into the Canadian Union of Public Employees as a sub-local of the Ambulance
We are Emergency Communications Professionals of British Columbia – CUPE Local 8911. We are a union of over five hundred 9-1-1 operators, call-takers, dispatchers, information technology and support professionals who are employed by E-Comm Emergency Communications for BC Inc. Our worksites are in Vancouver and Burnaby in the Lower Mainland and Saanich on Vancouver Island.
We are the 9-1-1 operators who are the first point of contact for 99% of the 9-1-1 calls in British Columbia. We are the voice on the other end of the line asking, “Do you need Police, Fire, or Ambulance?”
We are the police and fire call-takers who answer emergency and non-emergency calls for 33 police agencies and 40 fire departments in British Columbia.
We are the police and fire dispatchers who triage, dispatch, and update the calls in order of priority for those same 33 police agencies and 40 fire departments in British Columbia.
We are the information technology and administrative support staff who maintain the 9-1-1 system, perform administrative functions, and keep the essential systems for first responders up and running.
© 2021 All Rights Reserved ECPBC
ECPBC’s work is primarily performed on the ancestral lands of the Xwsepsum (Esquimalt) and Lkwungen (Songhees), Malahat, Pacheedaht, Scia’new, T’Sou-ke and W̱SÁNEĆ (Pauquachin, Tsartlip, Tsawout, Tseycum) Nations, and the unceded territory of the Coast Salish peoples, including the Sḵwx̱wú7mesh Úxwumixw (Squamish), Tsleil-Waututh, and xʷməθkʷəy̓əm (Musqueam) Nations.