Temporary Measures Intended to Address Gridlock In 9-1-1 System Must Be Permanent to Stabilize System
Vancouver, BC – Temporary compensation and psychological supports for employees must be extended and ultimately become …
Open Letter: E-Comm 9-1-1 – Fixing a Broken Service
As British Columbians, we all rely on certain core services being available at the most critical moments of our lives. …
E-Comm Dispatchers Alerted to Forced Overtime as Critical Staff Shortages Loom for Canada Day Weekend
Vancouver, BC – As the Canada Day long weekend approaches, British Columbia’s 9-1-1 emergency dispatch operators …
British Columbians need a fully funded 9-1-1 service now
VANCOUVER—The COVID-19 pandemic and recent extreme weather events have highlighted more than ever the need for …
9-1-1 Operators ‘stunned’ by E-Comm decision to abandon callers
9-1-1 Operators ‘stunned’ by E-Comm decision to abandon callers December 1, 2021 Vancouver, BC: Stunned is the …
9-1-1 System at Risk of Catastrophic Failure Without Immediate Funding Relief from Local Governments
British Columbia’s 9-1-1 emergency dispatch system needs an immediate infusion of funding support from local …
Municipalities need to answer the emergency call for more 911 funding
For some time now, there simply have not been enough 9-1-1 operators in the system to deal with any significant surge in …
Support your 9-1-1 Operators Who Are Pushing Through the Long Weekend
Over this long weekend, 9-1-1 Operators are being asked to work any additional overtime that they can handle and cancel …
9-1-1 operators “stretched to the limit” during heat wave
9-1-1 operators “stretched to the limit” during heat wave VANCOUVER—Record high temperatures during the historic …
Emergency Services Dispatchers and 9-1-1 Awareness Week
Emergency dispatchers and 9-1-1 call takers are the life line for our communities and their work has become all the more …